When will my order ship?

The processing time for orders is typically 1-3 business days. Depending on your location, shipping time is 1-5 business days.For freight orders, the processing time is typically 5-7 business days. Depending on your location, shipping time is 5-7 business days. Please keep in mind that during holidays, this time may vary. We thank you for your patience.

What is Freight?

Good question! Freight orders are shipped on a pallet and can only be delivered curb-side in front of the residence. Freight is type of shipment used for larger weight class orders.

How do I cancel my order?

You are always welcome to change or cancel an order. Please contact our customer support team for more information at +1 209 888 5345 or email us at


What if I encounter errors during check out?

If your payment does not go trough, please give us a call 209 888 5345 so we can walk you trough a different check out process

Other Questions

Can I return my product in store?

Absolutely! You may return your product at our Stockton location.  When returning an item please have your order number, ID, and credit card used for purchase ready!

What's your privacy policy?

Please refer to our Shipping and Returns page!

Can I exchange my product?

Absolutely! For any exchanges, please contact us first at or call +1 209 888 5345 Monday–Friday from 12am–6pm and Saturday from 10am–2pm PST.